Support

The support contact details are as follows:

Office Hours: Local: 086 111 1438  |  International: +2711 679 1145

After Hours: Local: 082 627 5172  |  International: +2782 627 5172 

service@intouchpos.co.za 

When calling or emailing the support centre, please provide the following information:

• Your name and contact details.
• Your site name.
• Your site telephone number.
• Details about the problem/s you are experiencing.
• The times the problem/s have occurred.
• Exact wording or errors or other messages displayed.
• What action has been taken already.

The above numbers are manned 24 Hours a day Monday – Sunday

 inTouch Services:

We have a dedicated & focused technical team that renders a variety of services to our Clients.  Key personnel specialise in fields incorporating; Installations, Training and Support.

• Installing Equipment, Counter Fitting, Cabling.
• Network Design and Maintenance
• Remote Support Options
• Installation of and Advice on Application Software
• On Site Installation & Training
• 24/7/365 Hotline Support Desk
• Support Contracts
• Consultation and Auditing
• Project Management and Equipment Procurement
• Dedicated Account Management
• Hardware Procurement & Staging
• Software Maintenance Program
• Custom Development
• 3rd Party Consulting Services