Hotel Reservations
RoomMaster is suitable for hotels of all sizes from 10 bedrooms over 1000 bedrooms. From reservations to sales ledger, point of sale to commission-free Internet bookings, RoomMaster 2000 is a fully integrated and exceptionally powerful package, installed at over 2500 hotels in 50 countries.
This large global client base makes it possible to deliver product reliability and new features to keep your property at the cutting edge of hospitality technology.
Reservations
roomMaster offers complete reservations facilities, a flexible advance deposit ledger, an unlimited number of room and rate types, and powerful confirmation letter functionality.
It’s simple to create group blocks or tour operator allocations, import rooming lists from Excel spreadsheets, create group masters, group billing instructions – even generate a group contact which can be emailed to the group organiser.
Front of house
With RoomMaster you can auto assign your rooms, perform group checkins and checkouts with just a few clicks of the mouse. Individual checkins and checkouts take no longer than 30 seconds. roomMaster supports a variety of interfaces to 3rd party systems which help in the timely and accurate posting of charges on to guest and multiple folios. roomMaster has comprehensive reservation and guest ledger audit trails which track every posting, void and adjustment.
Sales ledger
roomMaster has a comprehensive accounting capability as well as interfaces to many industry standard accounting systems such as Sage and Quickbooks.
The Sales Ledger follows a common set of accounting principles, standards and procedures that hotels use to compile their financial statements. Reports such as aged debtors analysis, sales ledger account statements and other financial reports can be generated, providing relevant management information.
Guest history and marketing
No matter if your guest checked out last week or last year, all the information is still readily available. With the roomMaster guest history, you can securely modify past charges and reprint any folio with ease.
And it has never been easier to use guest profile information for marketing purposes. Data can be extracted and used to create a list of guests to send targeted mailers or e-mail communications.
Housekeeping and maintenance
It can be a chore to log and track housekeeping room status changes but it’s easy with roomMaster. With a bi-directional telephone interface, housekeeping can log problems and change the room status using the in-room telephone.
Maintenance issues can be logged with detailed descriptions of the work required and reports generated for maintenance staff by using iQ Anywhere on a PDA/handheld device.
Reporting
Over 130 reports are available! You can customise each report with your own title, preview them on screen and choose whether you’d like to automatically print before or after your audit. If you’d prefer to create your own reports, a separate report writer is also available.
The Enterprise Edition gives you the ability to view your data in a way no other system can. A wide variety of configurable line, bar and pie charts allows you to spot trends quickly in order to make informed decisions.
In addition, there are “Quick Reports” available throughout roomMaster 2000.You can simply pick the fields you want to print as well as the order of appearance and a report is created for you in less than a minute.
End of day
Closing out the day with roomMaster 2000 is fast and easy. By selecting the “day end” menu option, you will be notified of any anomalies which need to be fixed before the day can be closed unposted rooms, no-shows, etc.
The night audit report set can be automatically e-mailed in PDF format to the general manager, the hotel owner, or a remote management office.
Full integration
roomMaster 2000 can integrate with your phone, voicemail, restaurant POS, keylocks and central reservation systems. Checking in a guest can automatically open the telephone, clear the voicemail, change the voicemail to a guest’s native language and create a room key card.
Finally, at the end of the day, week or month, all data is quickly sent over to your accounting software with one simple menu option, saving your accounting department hours of tedious data entry.
InTouch Point Of Sale
